CycleRecX (hereinafter referred to as the "Operator") establishes this Privacy Policy (hereinafter referred to as the "Policy") as follows regarding the handling of user's personal information in the services provided on the app and this website (hereinafter referred to as the "Services").
Article 1 (Personal Information)
"Personal information" refers to information about a living individual, which includes names, date of birth, address, phone number, email address, and other descriptions that can identify a specific individual based on the information. It also includes data such as appearance, fingerprints, voiceprints, and information that can identify an individual from the information itself, such as the insurer number on a health insurance card.
Article 2 (Methods of Collecting Personal Information)
The Operator may ask users for personal information such as names, date of birth, address, phone number, and email address when they register to use the services. Additionally, the Operator may collect transaction records and information related to transactions, including user's personal information, from partners (including information providers, advertisers, and ad distributors, hereinafter referred to as "Partners").
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Operator collects and uses personal information are as follows:
- For the provision and operation of Operator services
- To respond to inquiries from users (including identity verification)
- To send emails regarding new features, updates, campaigns, and information about other services provided by the Operator, while the user is using the service
- For maintenance, important notices, and other necessary communications
- To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes and to deny their use of the service
- For users to view, change, delete, and check the usage status of their own registration information
- To charge users for fees in paid services
- Other purposes associated with the above purposes
Article 4 (Changes in Purpose of Use)
- The Operator will change the purpose of use of personal information only if it is reasonably recognized to be relevant to the purpose before the change.
- If the purpose of use is changed, the Operator will notify users of the changed purpose by a method prescribed by the Operator or publicly announce it on this website.
Article 5 (Third-party Provision of Personal Information)
- The Operator will not provide personal information to third parties without the prior consent of the user, except in the following cases, except as permitted by the Personal Information Protection Act and other laws:
- When it is necessary to protect the life, body, or property of a person, and obtaining the consent of the person is difficult
- When it is particularly necessary for the improvement of public health or the promotion of healthy upbringing of children, and obtaining the consent of the person is difficult
- When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing the duties prescribed by law, and obtaining the consent of the person may hinder the performance of such duties
- When the Operator has notified or announced the following matters in advance and has reported to the Personal Information Protection Commission:
- Inclusion of the provision to third parties in the purposes of use
- Items of data provided to third parties
- Means or methods of providing to third parties
- Stopping the provision of personal information to third parties upon request of the individual
- How to accept requests from individuals
- Notwithstanding the provisions of the preceding paragraph, in the following cases, the information provider shall not be considered a third party:
- When the Operator entrusts the handling of all or part of personal information within the scope necessary for the achievement of the purpose of use
- When personal information is provided due to the succession of business due to merger or other reasons
- When personal information is jointly used with a specific person, and the items of personal information to be jointly used, the range of joint users, the purpose of use of the joint user, and the person responsible for the management of the personal information have been notified to the individual in advance, or placed in a state where the individual can easily know
Article 6 (Disclosure of Personal Information)
- When the Operator is requested by the individual to disclose personal information, the Operator will disclose it to the individual without delay. However, if the disclosure may fall under any of the following, the Operator may not disclose all or part of it, and if the decision not to disclose is made, the individual will be notified without delay. In addition, a fee of 1,000 yen per case will be charged for the disclosure of personal information.
- When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
- When there is a risk of significantly hindering the proper implementation of the Operator's business
- When it would violate other laws
- Notwithstanding the provisions of the preceding paragraph, information other than personal information such as history information and characteristic information will not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
- Users can request the correction, addition, or deletion (hereinafter referred to as "Correction, etc.") of their personal information held by the Operator if it is found to be incorrect. This request can be made through the procedure specified by the Operator.
- If the Operator determines that it is necessary to respond to a user's request under the preceding paragraph, the Operator will promptly carry out the requested correction, etc.
- If the Operator performs correction, etc., based on the provisions of the preceding paragraph or makes a decision not to perform correction, etc., the Operator will promptly notify the user of such actions.
Article 8 (Suspension of Use, etc., of Personal Information)
- If an individual requests the Operator to suspend or delete (hereinafter referred to as "Suspension of Use, etc.") the use of their personal information due to reasons such as handling beyond the scope of the intended purpose or acquisition by fraudulent means, the Operator will promptly conduct the necessary investigation.
- Based on the results of the investigation in the preceding paragraph, if it is determined that there is a need to respond to the request, the Operator will promptly suspend the use, etc., of the relevant personal information.
- If the Operator suspends the use, etc., based on the provisions of the preceding paragraph or makes a decision not to suspend the use, etc., the Operator will promptly notify the user of such actions.
- Notwithstanding the preceding two paragraphs, if it is difficult to incur significant expenses for the suspension of use, etc., or if it is otherwise difficult to suspend the use, etc., and there are alternative measures that need to be taken to protect the rights and interests of the user, the Operator will take such alternative measures.
Article 9 (Collection and Use of Location Information)
- Purpose
- This app may collect user location information to enhance user experience and provide services.
- Collection Method and Timing
- This app may collect location information in the background even when the user is not using the app. This ensures that we can always provide the most up-to-date information.
- User Consent
- Regarding the collection of location information, explicit user consent will be obtained at the time of the app's initial launch and when accessed from the settings menu. Users can withdraw their consent at any time through the settings menu.
- Data Sharing and Storage
- The collected location information is securely stored and used only to the extent necessary to provide our services. It will not be shared with third parties. Additionally, collected location information can be deleted by user operation.
- Opt-Out Method
- Users can stop the collection of location information from the settings menu within the app. Additionally, users can disable the app's access to location information from the device settings.
Article 10 (Changes to the Privacy Policy)
- The content of this Policy, except for matters otherwise stipulated by laws or this Policy, may be changed without notifying the user.
- Unless separately stipulated by the Operator, the revised Privacy Policy will take effect from the time it is posted on this website.